From humble beginnings to London’s most trusted business-class car service in just over forty years, Addison Lee have grown with and for the times. And yet, so little has changed about us. We still believe that taxis and minicabs can be so much more than just a means to an end – our clients are right to expect extraordinary standards, and by allying the latest technologies with traditional customer service values, we can not only disrupt the industry, we can revolutionise it. Today, our iconic cars are responsible for getting over 10 million people where they need to go each year in London alone. And with our business expanding every day – across both the UK and worldwide – we will continue to deliver that same executive service consistently, no matter where we are.
OUR SERVICE We’re so certain you won’t find the same high standards anywhere else, we’ve staked our reputation on it. Our continuing quality of service is our commitment to you. So no matter where or how you choose to travel, your journey with Addison Lee is one of life’s great constants. - Our prices stay the same when you book, no surge charges at peak times - We provide cars when you need them. Facilitating bookings up to 3 months in advance - Average time to pick up on-demand in Central London is just 10 minutes - Over 98% of our bookings arrive on time - Pay with cash, card, PayPal or your Addison Lee Priority Account
We’ve spent the last forty years building – and carefully maintaining – London’s largest fleet of Mercedes and Toyota Prius cars. Every vehicle is fitted with 4G Wi-Fi and a complimentary phone charger, so your business can continue even when you’re not in the office.
- Over 4,800 cars in central London
- All cars come with climate control and privacy glass
- No car in our fleet is over 3 years old
- London’s largest executive fleet of Mercedes cars
- London’s largest eco-friendly Toyota Prius fleet
To be part of the Addison Lee team you have to share our desire and hunger for exceptional standards of service. Every one of our drivers is carefully vetted and trained to guarantee you a comfortable journey that is friendly but always professional. And unlike some taxi services, our drivers also offer our customers a completely secure and safe environment.
- Every driver must pass our rigorous in-house training course, which includes city driving skills, navigation and customer service
- As soon as you board, our cars are your space. Our drivers will respect your privacy and will never bother you unless it’s important
- We’re always on hand to help load or unload your luggage
- If you’re flying in, we can even track your flight and guide you direct from arrivals
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