Pandemics are not new for society; they threaten our race time and again. SARS, H1N1, Ebola, and more have shown their teeth in the past, but with each such outbreak, we are learning new ways of fighting and managing such unexpected diseases that can potentially kill millions of people. The key differentiator of current pandemic from previous ones is the availability of technology, such as mobile, cloud, analytics, robotics, AI/ML, 4G/5G, and high-speed internet. These technologies are helping us to spread information faster and working to support society.
Technology is not just helping us fight COVID-19, but to normalize operations in organizations. Telecom operators like Reliance-Jio, BSNL, Airtel and more, are using caller tones to spread awareness about the pandemic. AI-based data analytics and predictive modelling are enabling medical professionals to understand the future spread of Corona. Self-driving cars, drones, robots can all help at a time when the need is to avoid human contact. Autonomous vehicles can be used to transport affected people to and from healthcare facilities with ease, without risking the lives of healthy people. IT giant Microsoft has launched an interactive COVID-19 map to provide widespread disease news in BING; it has also launched the Microsoft TEAM platform to fulfill the day to day communication need of industry.
In such pandemic scenario, technologies that enable secure access to data, enterprise applications, virtual meetings, cloud conferencing, and virtual/mixed/augmented reality are the forefront leaders to ensure deliverables are not impacted. Remote working is a blessing that comes due to technology and is of one the greatest solutions that help with social distancing.
According to Mercer’s 2019 Global Talent Trends Study (which will be used as input for this module amongst other sources), nearly three-quarters (73%) of executives predict significant disruption in the next three years, compared to 26% in 2018, and nearly all organizations are taking action to prepare for the future of work. The Situation has changed the working environment and leadership requirements, the leaders are known by their technology apprehension. Business leaders should use a blend of technology in their decision making.
The estimates of companies surveyed in the WEF Future of Jobs Report provide a nuanced view of how human-machine collaboration might evolve in the time horizon up to 2022. Currently, machines and algorithms most often complement human skills in information and data processing in organization. They also support the performance of complex and technical tasks, as well as supplementing more physical and manual work activities. By 2022, this picture is projected to change somewhat. Employers surveyed for this report expect a deepening across the board of these existing trends, with machines and algorithms on average increasing their contribution to specific tasks by 57%. Relative to their starting point today, the expansion of machines’ share of work task performance is particularly marked in Reasoning and decision-making; Administering; and Looking for and receiving job-related information. Most of an organization’s information and data processing and information search and transmission tasks will be performed by automation technology.
This is right time to change the key term “leadership” to “Technology Leadership”.
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